Creating tasks

To start using the Routing & Tasks module, you need to create a task. Click Create task in the upper right corner of the window to create a new task. You will be directed to the task creation panel.

Routing type and settings

Select a vehicle type at the top of the Create task window. You can select either a light or a heavy commercial vehicle type by clicking on their respective icons. This determines what type of settings can be applied for the route. Click the Settings icon to open the route settings.

For light commercial vehicles, select whether you wish to avoid ferries, highways, and tolls in the route. Choose whether to show restpoints on the map or not. The routes are recalculated after each change has been saved.

For heavy commercial vehicles you can select the following:


  • Vehicle parameters:
    – Length in meters
    – Width in meters
    – Height in meters
    – Weight in tons
    – Weight per axle in tons
    – Trailers count
  • Route parameters:
    – Routing type – fastest or balanced
    – Include traffic – enabled or disabled
    – Avoid – tolls, tunnels, ferries, difficult turns

Select the Stick to the route parameter to lock the route so the driver is guided exactly according to the created route.


  • Hazardous materials – tick the checkbox for each hazardous material the cargo contains. These restrictions exclude roads on which hazardous materials are prohibited from being transported.
  • Tunnel categories – specify which tunnel categories must be avoided. Tunnel categories specify which dangerous goods are not allowed to enter the tunnel.

The routes are recalculated after each change has been saved.

Defining and selecting routes

A task must have a route. Start by defining the start (1) and end (2) points of the route. You can define the points by entering them into the fields or by clicking on the map. You may use an address, coordinates, a geozone, or the location of an object as a point. The system then calculates several possible routes between the two points. The routes are displayed both in the task creation panel and on the map.

Select a route by clicking it either in the panel or on the map. The total duration and length of the route are displayed between the points on the panel and on the map.

Hover over the route summary on the map to display additional information about the route. Click and drag a point on the route to change it.

The Show fleet button allows you to hide all currently visible objects.

You may also add a note of information to each point of the route. To do this, click the icon located on the right of the field in which the point was entered. Set a scheduled arrival time by picking a day and an hour in the calendar. Include any information for the driver to see in the Notes section. Click Save to add this note to the point.

Adding additional points

A route can have up to 20 points. You can add additional points to the route by:

  • Clicking Add more points in the panel and defining the new point
  • Left or right-clicking on the route in the map and dragging the cursor to the location where you wish to add a point
  • Right-clicking on the map and clicking Add point to route

You can rearrange the point order by dragging and dropping them in the panel. Click X to remove a point.

Task details

After finalizing the route, fill out the task details that will be included with the route and sent to the driver via the OnTrack app:

  • Task name – the name of the task
  • Assign vehicle – select the vehicle the task will be assigned to (optional). The driver assigned to the vehicle is automatically assigned to the task.
  • Notes – additional information (optional)
  • Arrival time – when the task must be finished. Check, that the selected arrival time is appropriate for the route duration.
  • Track deviations from planned route – enable to track how much the vehicle deviates from the planned route. This option is only available to heavy commercial vehicles.

When deviation tracking is enabled, you can set the distance tolerance for how much the vehicle can deviate from the planned route. You may also choose to get notified by SMS or email when this threshold is exceeded.

A grey line displays the route the vehicle must travel to the starting point. This route is not included in the final route.

Click Save to save the task and return to the tasks list. Click Close to discard the task and return to the tasks list.