The OnTrack Go app is a mobile app that allows the driver to communicate with the dispatcher, exchange information, and manage assigned tasks.
System requirements
- Android 6.0 or newer
- Internet connection
Download the OnTrack Go app from Appstore or Google Play store
Initial launch
After launching the app for the first time, you will have to sign in and enter the following credentials:
- Client ID
- Username
- Password
The credentials are assigned to the driver in the Drivers menu. Tap Sign in after entering the credentials.
The app language can be changed by tapping the language name below the Sign in button.
App structure
The available functions may vary depending on your company’s subscription plan, so you might see more or fewer options.
- Tasks – tasks assigned to the driver via the Routing & Tasks menu
- Damage report and Malfunction registration
- Violations – according EU regulations from drivers card.
- Tacho on demand – downloading latest drivers card data by drivers request
- Chat – allows the driver to talk to the dispatcher via text messages and exchange files and photos.
- Ecodrving score – You can view your Eco-Driving report for a selected period.
- Settings – various additional application settings
In the Settings menu you can:
- Manage maps – download country maps to your device storage for offline use, improved navigation quality in poor network coverage locations and decreased data usage
- Turn on night mode
- Set the application language
- Change unit system – metric, Imperial UK/US